BIRKENSTOCK MADRID BIG BUCKLE HIGH SHINE | BUTTER

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We want you to love your purchase! If you're not completely satisfied, we accept returns within 30 days of your order's delivery date.

Eligibility & Condition

Items must be in their original, unused condition, with all tags attached and in original packaging.

Return Shipping

Customers are responsible for all return shipping costs. We recommend using a trackable shipping service, as we cannot be held responsible for lost return shipments.

How to Initiate a Return

1. Email sales@thh2.ca with your order number and reason for return.

1. We will email your return authorization.

1. Ship to: RETURNS – The Hen House, 1624 Beachburg Rd, Beachburg, ON, K0J 1C0

Refunds & Processing

Once received and inspected, approved refunds will be issued to your original payment method within 3 business days.

Exclusions

Final sale items, intimate apparel, and custom orders are non-returnable.